Customer Testimonials

“All of the staff at Italia Ceramics were very helpful. Racha’s assistance was outstanding. She provided excellent advice regarding colour matching and was patient and positive throughout my decision making process. She went the extra mile by responding to every question including recommending a grout colour to match the tiles. I will definitely shop at Italia Ceramics again in the future for our second bathroom.”

“We just finished building a new home and all tiles and stone benchtops were supplied by Italia Ceramics.We received high quality materials that were well priced and were assisted by very friendly and professional staff. A great experience and would use Italia Ceramics again in a heart beat.”

“We attended Italia Ceramics on the 7th April 2021 for selections for our new Oakford home. The extensive range of quality tiles, diversity of associated products such as natural and engineered stone and brilliant displays were the key in our choice of Italia Ceramics over other tile suppliers available to us!
Our selections consultant, Dharshi was excellent offering support and creative advice in selecting the tiles for our new home. Dharshi provided a personable approach and her clear understanding of the decor we were seeking to bring to our new home made the process a joyful experience, which we really appreciated.
We pleased to recommend Italia Ceramics!”

“I don’t usually have the time to leave reviews, but the service was outstanding. As everyone knows, building a house is stressful and expensive! So when you come across suppliers who are honest, helpful and have a great price, it makes the whole process so much easier. Highly recommended!”

“We dealt with Italia Ceramics when building our dream home. The service that Tony provided was so professional, he worked closely with us to ensure the right colours and style was achieved for our family home. Tony’s service is like no other, he goes over and above to ensure customer satisfaction. I would highly recommend Italia Ceramics for all your tiling needs. Thank you for the amazing Service!”

“I had occasion recently to order tiles for a small project for my home... Notwithstanding that this was a small order, I received the very best of assistance and customer service from your employee Jessica. She came across as warm, caring, extremely efficient and happy to assist.”

“We were very happy with the service we received from one of your interior designers when we visited your new showroom. She helped us every step of the way on our journey to finding the perfect tiles for our new kitchen and adjacent living areas. We are so glad we chose Italia Ceramics!”

“Could you please pass on our thanks to Lydia for helping us with the tile selections for our new home. We were not the best decision makers but she was so patient and great with advice. Our home is almost finished and they look fantastic! We will certainly recommend Italia Ceramics to our friends.”

“Tell your boss that I want to pay you a compliment, that: Your customer service is amazing! Thanks again for your help!”

“Just wanted to pass on my thanks to one of your staff members... Danielle’s professionalism and service has been outstanding. My wife and myself had a lot of difficulty finalizing selections for an extension and Danielle was fantastic, patient and full of excellent advice! Thankyou.”

“We felt it necessary to write to let you know how much we appreciated the help of your interior design consulant Amalia when we came in to do our tile selection... Her knowledge of products, patience, ability to match colours, and her willingness to help in every way was much appreciated and made the job of selecting tiles for our new home a pleasant experience... We would have no hesitation in recommending Italia Ceramics.”